With Christmas just right around the corner PackagefromSanta.com
has had a flood of orders for personalized letters from Santa. Along
with the flood of order there are many questions, so PFS has posted below the
most frequent questions received so far this year.
When will my child's package ship?
All orders ship out within 24 hours via the USPS. Please
allow up to 10 business days for your package(s) to arrive. To ensure prompt
delivery, PackageFromSanta.com highly recommends upgrading your shipping to
First Class during checkout which includes insurance. (Priority for Platinum
Packages) Canadian packages, due to Customs, could take longer.
IMPORTANT: It's always a good idea to place your order as
soon as possible (supplies are limited and you will avoid the USPS holiday
rush!). If you would like your child to receive their package closer to
Christmas, simply hold your child's package until the desired date, then put
the package back in the mailbox. :)
Shipping times per the USPS shipping guidelines* (for U.S.
orders):
Parcel Post: 7 to 10 business days
First Class: 4 to 6 business days
Priority: 2 to 3 business days
How do I know if my Package from Santa order went thru?
Once you’ve completed the ordering process, the last page
will be the receipt page which contains your order number. Santa’s helpers will
also send you a confirmation email which contains your order detail, along with
your order number.
Be sure to add the @packagefromsanta.com domain to your SAFE
SENDERS list in your email software! This will ensure you receive important
emails regarding your order.
Due to the numerous SPAM filters available today, we
STRONGLY SUGGEST that you print your receipt immediately at the end of your
checkout.
Do you ship to PO Boxes?
YES!
PackageFromSanta.com website is safe and secure (certified
digicert / TRUSTe security assurance). It is also a family friendly site with
high quality personalized Letters From Santa and many free personalized Santa
gifts, and package from Santa carries a 60-day money back guarantee.
For further information about “our Free Call From Santa, or
our Letters From Santa” and how to set up your “Free Call From Santa”, please
use the links below to visit the following website pages:
Letters From Santa packagefromsanta.com
Free Call From Santa: acallfromsanta.packagefromsanta.com
Our BBB Accredited Business Address: PackageFromSanta.com
64155 Van Dyke Avenue, Suite 232, Washington, Michigan 48095
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